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Every step-by-step guide in the Help Center, by task name. Type what you want to do to filter the list, or open the page for the full steps.

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61 tasks in 45 guides

Get started

Getting started

• Log inLog in to the Provei dashboard
• Reset your passwordLog in to the Provei dashboard

Installation

• Step by stepInstall the virtual try-on in your store
• Paste the code into your themeVirtual try-on on Shopify: how to install
• Paste the code into your themeVirtual try-on on Tray: how to install
• Run the testTest the try-on installation
• Send the instructionsSend instructions to whoever runs your store

Virtual try-on

How it works

• The customer’s journeyHow the virtual try-on works

Product catalog

• Use bulk actionsManage your product catalog
• Import by linkAdd products by store link
• Upload the spreadsheetAdd products with a spreadsheet
• Turn several products on or offTurn products on and off in the try-on
• Delete several productsDelete products from the catalog

Measurements and sizes

• How to add them to your storeMeasurements and sizes
• Import one chart with a reviewImport size charts
• Link a chart to one productLink size charts to products
• 1. Send the chartImport a size chart
• 8. Link it to productsImport a size chart

In-store experience

• Test the invitePop-up invite to try on
• Set up the limitLimit try-ons per customer
• Turn on the watermarkWatermark on try-on images
• Turn the survey onResult rating survey (CSAT)
• Upload your logoYour store's brand in the try-on
• 2. Apply a style kitCustomize the try-on in your store
• 3. Adjust the button on the pageCustomize the try-on in your store
• 7. Publish and check your storeCustomize the try-on in your store

Customers

• Export the listCustomer list, filters and profiles
• Send a listSend customers to RD Station CRM
• Send one customerSend customers to RD Station CRM
• Delete the dataDelete a customer's data (LGPD)

Results

• Download the images as a ZIPTry-on images
• Export events and images from ResultadosExport try-on data as CSV

Video Commerce

All guides

• 1. Upload the videoPublish your first video showcase
• 2. Tag the video’s productsPublish your first video showcase
• 3. Build the showcasePublish your first video showcase
• 6. See it in your store and follow upPublish your first video showcase
• Test a pageVideo Commerce: installation and cart
• Upload from your computerVideo Commerce: upload videos
• Upload from your phoneVideo Commerce: upload videos
• Delete a videoVideo Commerce: upload videos
• Tag products in a videoVideo Commerce: videos on products
• Create a showcaseVideo Commerce: create and edit showcases
• Change a textVideo Commerce appearance: texts
• Change a setting on one showcase onlyVideo Commerce appearance per showcase
• PublishVideo Commerce appearance: publish
• DiscardVideo Commerce appearance: publish

Other products

Studio and ChatGPT

• Create an imageStudio for creating product photos with AI

Account

Plan, team and integrations

• Get more credits or change plansPlan and credits
• Invite someoneInvite and manage your team
• Give Account admin accessInvite and manage your team
• Remove someoneInvite and manage your team
• ConnectConnect RD Station CRM
• ConnectConnect WhatsApp (Tallos)
• Stage 1: Sign in with GoogleConnect Google Analytics 4
• Stage 2: Choose the property and web streamConnect Google Analytics 4
• Stage 4: Update or import historyConnect Google Analytics 4
• Create a keyCreate and revoke API keys
• Revoke a keyCreate and revoke API keys

Technical

Developers

• Check after publishingCSP and domains to allow in your store

Privacy and security

• Handle a deletion requestLGPD in your store with the virtual try-on
• Create a keyBest practices for API keys and access

See also

• Provei tutorialsEnd-to-end, step-by-step tutorials to publish video showcases, import size charts and customize the virtual try-on in your store.
• Provei troubleshootingFind what's happening in your store or in the Provei dashboard, such as a missing button or an error message, and go straight to the fix.
• Frequently asked questions about ProveiShort answers to the most common questions from merchants and their teams about installation, virtual try-on, sizing, credits, privacy and results.