Getting started with Provei

Start here: what each product does, how to log in to the dashboard and what to check first.

Guides in this section

• What Provei is: the products (try-ons, size tools, Studio and Video Commerce), who they are for and how they fit together.
• Log in to the dashboard: how to log in, reset your password and what you see in the menu.
• Store health: the checklist on the Início (Home) screen and what to do about each alert.
• How credits work: what uses credits, where to see your balance and what happens when you run out.
• Glossary: the terms you see in the dashboard and in this help center.

Suggested order

1. Log in to the dashboard at app.provei.ai/v2/login.
2. Add your products in Produtos › Adicionar produtos (Products › Add products). See Add products from a link.
3. Install the code in your store from the Instalação (Installation) screen. See Install Provei in your store.
4. Adjust colors, the button and texts in Experiência na loja (In-store experience). See In-store experience.
5. Track try-ons and add-to-carts in Resultados (Results). See Results.

Need help? Email suporte@provei.ai or message us on WhatsApp at +55 11 5296-0168.

See also

• What Provei is
• Install the virtual try-on in your store
• How Provei credits work