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What's new

The improvements to Provei that reach your store, day by day and in a few words. Each item links to its Help Center guide with the steps.

Updated

October 2026

Improvements and fixes

  • Virtual try-on closes with Esc and keeps focus inside the window

    Virtual try-on

    Shoppers who use a keyboard can close the try-on with Esc without losing their place: while the window is open, Tab stays inside it, and closing it returns focus to the button that opened it.

    See in the Help Center

  • Sign-up form no longer zooms the page on iPhone

    In-store experience

    Shoppers fill in the sign-up form before the try-on without the page zooming in on iPhone, and the form suggests autofill for their details.

    See in the Help Center

  • Virtual try-on says when a product can’t be added to the cart

    Virtual try-on

    If the product isn’t added to the cart, the try-on tells the shopper and offers two ways forward: try again, or go to the product page.

    See in the Help Center

  • Virtual try-on errors explain what happened and keep the photo

    Virtual try-on

    When the image isn’t generated, the try-on tells the shopper why and keeps their photo on screen, so they can try again without uploading it a second time.

    See in the Help Center

  • Find your size says when it can’t load

    In-store experience

    If Find your size can’t load, the shopper sees an unavailable message instead of a blank window. On phones, the window also fits the screen better.

    See in the Help Center

This page covers the last 90 days. Full changelog in the Help Center

Full changelog and news

The Help Center records every change with the setup steps. In News you will find guides and analysis on e-commerce.

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