Frequently asked questions
Everything you need to know about Provei.AI virtual try-on. Did not find your answer? Talk to a specialist.
Frequently asked questions
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Detailed answers about our AI virtual try-on
What is Provei.AI?
Provei.AI is an artificial-intelligence virtual try-on that lets customers visualize products in their real spaces or on their own bodies, increasing purchase confidence and reducing returns by up to 25%.
How does virtual try-on increase sales?
Our customers report conversion-rate increases of up to 94%. Virtual try-on removes uncertainty by showing how a product looks in real life, building confidence and reducing cart abandonment.
Which e-commerce platforms are compatible?
Provei.AI works with leading platforms such as Shopify, WooCommerce, VTEX, WAKE, Nuvemshop, Bagy, Loja Integrada, Tray, Magento, and any other platform that accepts custom scripts.
How long does installation take?
Installation takes only 5 to 10 minutes. Copy a simple script from your Provei.AI dashboard and paste it into your site head. No advanced technical knowledge is required.
Is there a free trial period?
Yes. Every plan includes an unconditional 7-day guarantee. If you are not satisfied, we refund 100% of your investment.
How does the credit system work?
Each AI image generation uses one credit. Plans include a monthly credit allowance that renews every month. Additional credits can be purchased and never expire.
Is my customers’ data secure?
Absolutely. We strictly follow Brazil’s LGPD. Photos are processed in memory and discarded after the session. We use AES-256 encryption and do not permanently store images.
Can I customize the try-on appearance?
Yes. You can customize colors, buttons, positioning, and add your watermark to generated images, turning every share into free promotion.
Still have questions?
Our team is ready to help. Get in touch and we will reply within 24 business hours.